Critique : An online hotel reputation management software

Enhanced online presence | Improved guest experience

Early bird offer $25 Just $20/month to collect and track reviews

Try before you buy

So, why exactly hotel reputation management is required?

According to TripAdvisor

  • 93% of the people trust online reviews to determine the hotel.
  • Approx 33% of the people will not book the hotel with zero review.

Hence we can conclude

Word of mouth is trusted.

Better reputation induces maximum revenue.

Your ranking on OTAs are highly affected by reviews.

Reviews make you stand apart from your competitors

How does our online reputation management system work?

We bring your hotel’s best on the table

Get the accurate evaluation of your property through online reputation management system. You can precisely identify which services are being favored by the guests and which are not. Eventually, you can work hard to serve them better.

We get you reviews from everywhere under one roof

All your reviews can be collectively monitored, through a single place. With eZee’s online reputation management software you will be able to track every review received from TripAdvisor, Google, OTAs and so on.

We help you get more reviews on TripAdvisor

So it’s not just managing reviews, but our hotel reputation management software will also help you collect more reviews for free on TripAdvisor, through the TripAdvisor Review Express program, whom we’re affiliated with.

You get to know your guests better

Sentimental analysis is an important aspect of business. The online reputation management software helps you understand your guests’ attitude while they review you, and derive the information hidden within the review, giving you a clear-cut look out.

You can respond to all reviews from one place

Keep a detailed track of the reviews you receive on several sites, and respond to them effortlessly right from the reputation management software, in a flash.

Your booking engine reviews are also sorted

Our online reputation management system brings the reviews you get on your booking engine. So, it’s not just reviews from travel websites and Google that’re handled, but also those from your hotel booking engine.

Just $20/month to collect and manage reviews

from these websites: TripAdvisor, Google, Booking.com, Expedia, Goibibo, Facebook, HolidayIQ, Agoda, MakeMyTrip, Yatra AND our booking engine

Want to manage reviews from more sites? Contact our sales team to know more.

Get Started Now!